Meineke Car Care Center

Ursula Tillery 2 months ago

I had a good experience. Came for an oil change at 9am it was done in about 40 mins. The receptionist made sure I parked in the right spot so I didn’t get towed. I like the texting system they have for your estimate at drop off so you know the price. They send a message when your care is ready. Will return.

Niccole Edited 2 months ago

As ALWAYS, I received top-notch service as always. I visited on Monday, July 2026, and was able to have all of my services completed in one visit. My truck is driving beautifully now. The manager who was working that day was incredibly helpful, kind, and knowledgeable. She took the time to answer all of my questions and made the entire experience smooth and reassuring. I highly recommend the Georgia Avenue location to anyone looking for excellent vehicle service. Make your appointment for an early time. Thank you! 🚗

Tolulope Adesanya 7 months ago

I had a very frustrating experience with this Meineke location and would not recommend it. I originally brought my vehicle in to resolve a check engine light, I ended up paying about $2,500 in repairs, but the check engine light issue was still not resolved when I got the vehicle back. When I returned to address the problem, the shop replaced my spark plugs without my authorization and charged $633 for the service. After a lengthy discussion, they eventually refunded $300, but the situation should never have happened in the first place. More concerning was the lack of professionalism afterward. My insurance underwriter contacted the shop for information about the repairs on my commercial vehicle. On one call they said they had no current information, and a few days later on another call they incorrectly stated that the vehicle had been fully repaired. This inaccurate information created confusion and delayed my ability to move forward with my underwriting process. When I called to clarify the situation, the staff member was dismissive and ultimately hung up on me. Overall, the repairs were expensive, the original issue was not properly resolved, and the communication and profe

Sydney D. 7 months ago

I have been a customer at this Meineke location for nearly five years and consistently had positive experiences when Keith was there. Unfortunately, my recent experiences with the manager, Abel, have been very disappointing. On January 2nd, I brought my vehicle in to have a front headlight replaced—see communications with my husband expressing concerns during initial encounter. Two weeks later, the same headlight went out. I returned on January 23rd but Keith asked me to come the next day since they were overbooked…so on Jan 24th I returned & the mechanic replaced it again, stating the bulb was faulty—see photo of me at shop with timestamp. Last week, the same headlight went out for a third time. I returned to the shop TODAY after returning from vacation. I immediately asked the manager, Abel who I’d unpleasantly interacted with on Jan. 2nd, what could be done to address the repeated issue and the time I’ve had to take off work (because they close at 5p) to come back multiple times for the same repair. I was brushed off & told it was “probably a fuse” and that they would need to look at it again, which I understand. No immediate apology or anything and when I began expressing my

A Washington 8 months ago

I had an absolutely horrific experience at this Georgia Avenue Silver Spring Meineke location. While the mechanics were professional, the front-office manager was aggressive and deceptive. When I first arrived, he ignored my initial request for a written estimate. It wasn't until my second request that he finally printed the bill, which is when the dispute began. I questioned why the bill was $144 when paid $84.55 for the exact same service 7 months ago. The manager simply stated the cost went up and completely brushed off my old receipt which clearly references the tire rotation which have attached as a photo. I feel he wanted to start service and present an inflated bill afterwards. This man became loud and unhinged. Most disturbingly, because l questioned the price, he ordered the mechanic to put my old, dirty oil back into the engine after it had already been drained. There was no compromise with this man. A pic of the mechanic putting used oil back into my car is attached also. This is a massive safety violation and a form of retaliation that could destroy a vehicle. I left without paying, but now have to deal with the consequences of used oil being put back in my car. I'm hav